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Technical Support

Here at The Photopod Company we like to know all our customers are fully satisfied. So, if you have any problems or queries, we offer the following technical support.

For guidelines on how to operate hardware such as cameras and display screens, the manufacturers information should be referred to. We have included some of the relevant URL links in the information below to assist you.

Photopod Equipment support

Any problems with The Photopod unit please email us on the following:

support@photopod.co.uk

In your email please include:

Name, email & tel no
Description of issue
Photos if possible
Order number

Photopod Software support

Photo Booth Solutions has a tech page where you can find help and assistance:

https://support.photoboothsolutions.com/support/home

Photo Booth Solutions can also be contacted via email:

info@photoboothsolutions.com

Printer & Camera Support

If you have any technical questions about your printer or camera we recommend that you refer to your user manual.

If any errors occur, both the printer and camera come with the manufacturers standard warranty. We ask you to email us on the following:

support@photopod.co.uk

In your email please include:

Name, email & tel no
Descriptions of issue
Serial number & date of purchase

Printer & Camera Support

It is recommend that you register your Surface Pro 4 with Microsoft for quick access to tech assistance.

If you do have any problems with you Surface Pro 4, Microsoft tech assistance can be found at the following:

www.microsoft.com/surface

then follow the link above.

Your Surface pro 4 comes with the manufacturers standard warranty. If you have any technical issues please contact us on the following:

support@photopod.co.uk

In you email please include:

Name, email & tel no
Descriptions of issue
Serial number & date of purchase

Can’t find what you’re looking for?

If you can’t find the information that you’re looking for within the links shown above. Alternatively, you can contact us here.

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